Quattrosoft is a process digitalization company that helps enterprises significantly cut costs by dramatically improving administrative efficiency through smart automation.
Back-office colleagues use several systems simultaneously, which significantly slows down work and leads to a high error rate due to multiple data entry.
Managers do not know where they are in their work, which areas need more people and how their colleagues are performing.
Customers have to wait for more than 15 minutes during the administration process while the operator tries to find the relevant information.
We can help you move from poorly connected systems that are a major barrier to efficiency to an integrated platform that provides a 360-degree view of all customer data and interactions.
We can help you move from struggling with generic, "one-size-fits-all" tools to working seamlessly with an IT system that is completely tailored to your business processes.
Go from 15 minutes on the phone to 5 minutes of fast service, increasing customer and employee satisfaction.
Moderated by Sándor Mester, we talked to Györgyi Agárdi, CIO of Allianz, about the conditions for good cooperation between the parties and successful digital projects.
In this podcast episode, we spoke with Zsolt Gerebenics, IT Director at Audax Renewables, about starting over after a previous troubled system implementation.
We talked to Brigitta Popovicsné Koncsos, Head of IT at E.ON, about company culture and skills development for digital transformation.
BürOffice's automation features significantly reduce the need for human processes, making administration faster and more error-free. In addition, integrated systems ensure that data is updated in real time, making decision support more accurate and reliable, ultimately increasing efficiency and reducing costs.
BürOffice allows you to centrally manage all communications with a customer or on a topic in a single, transparent way, regardless of the channel.
In this way, everyone involved can keep track of what is happening, without colleagues talking past each other in repeated email exchanges.
BürOffice's document generation capabilities drastically reduce the cost of working with a wide variety of documents that need to be produced in large volumes. Document templates are created during separate approval processes, so administrators can always work with up-to-date templates that are automatically loaded from different systems at the same time.
BürOffice provides a 360-degree customer view, combining customer data from different systems to give administrators a clear, unified view. This enables faster and more personalised customer service, while eliminating duplicate data management and significantly reducing the risk of errors.
The integration of BürOffice with the Hungarian Agency and Company Gate enables the unified handling and sending of mail in a transparent way for the administrator. This reduces the administrative burden and increases the efficiency of communication with offices and partners.
BürOffice's Document Repository feature allows the company to keep track of documents from the employee through the temporary file to the central file. It ensures fast retrieval, thus increasing workflow efficiency. This reduces the cost of paper management and minimises the risk of document loss.
The above is provided by the BürOffice Process Digitalization Platform. BürOffice is a comprehensive enterprise management solution that digitalizes the entire lifecycle of documents and business processes. The system's three main subsystems – Input, Process, and Output – ensure seamless information flow within and outside the organization.
Thanks to its modular structure, it flexibly adapts to the corporate environment, while its open architecture ensures integration with existing systems. BürOffice supports paperless operations, automates repetitive tasks, and provides real-time insight into processes.
By implementing the platform, companies can achieve significant efficiency improvements, cost reductions, and better compliance, while administrative burdens decrease and error rates are minimized.
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Appointment
Contact us to make an appointment for the workshop. Contact us by email, or call us on +36 (1) 382-7800.
During the workshop we will review the structure of the company and look at the processes in the major departments.
The results of the workshop will be evaluated by our staff. We'll then discuss the results and possible areas for improvement with you.
The system has web and desktop applications and can be used on a PC and a tablet. The desktop application is typically used by colleagues with a high volume of administrative work, while the web interface is preferred by those who use the system less frequently.
BürOffice automatically stores all documents sent via different communication channels in one place, so that they can be viewed at any time at the touch of a button.
BürOffice's DashBoard module provides managers with a flow of up-to-date information, allowing them to intervene at any time to ensure that each colleague is focused on what is most important at that moment.
The system is GDPR compliant and also meets the "high level" requirements of the NIS2 regulation.
A server with a Windows or Linux operating system is required to run the system. The hardware requirements of the system can vary depending on the workload, but we generally recommend 16 GB RAM and a desktop-class processor.
The system supports several DMS systems, including NScale, via the DMS connectors.
The system supports the following database managers: Oracle RDBMS, MS SQL Server, PostgrSQL.
The system adapts to the software components you have already purchased, i.e. there is usually no need to purchase additional licenses. If not already purchased, a Linux server and a free PostgreSQL database manager are sufficient to run BürOffice.
1022 Budapest, Detrekő u. 2/B
Tel.: +36 (1) 382-7800
info@quattrosoft.hu
Lower costs.
Transparent operation.
Excellent CX.